Refund Policy

1. Refund Eligibility

We want you to be satisfied with your purchase. If you encounter any issues, please review our refund eligibility criteria below.

• 7-Day Refund Window: You may request a refund within 7 days of your purchase date.
• Technical Issues: If the product has significant technical issues that prevent its intended use and our support team cannot resolve them.
• Misrepresentation: If the product does not match its description on our marketplace.

2. Non-Refundable Items

The following are not eligible for refunds:

• Digital Downloads: Once a digital product has been downloaded, it is generally non-refundable due to the nature of digital goods.
• Custom Development: Custom development services are non-refundable once work has commenced.
• Subscription Services: Partial refunds for subscription services are handled on a case-by-case basis.
• Change of Mind: Refunds cannot be issued simply because you changed your mind after purchase.

3. Duplicate Payment Handling

If you are charged twice for the same product due to a technical error:

• Contact our support team immediately
• Provide your order ID and payment details
• We will verify and process the refund within 5-7 business days

4. Technical Issue Handling

If you experience technical issues with a purchased product:

1. Contact our support team detailing the issue
2. Allow 24-48 hours for our team to investigate
3. If the issue cannot be resolved, we will process a full refund

5. Refund Process

To request a refund, contact us at refunds@techmintlab.com with your order ID and reason for the refund request. We will process approved refunds within 5-10 business days to your original payment method.

6. Contact

For refund-related inquiries: refunds@techmintlab.com